Customer Support

We're here to help! Whether you want to learn more about us, get in touch, or find answers to your questions, you'll find everything you need below.


Welcome to Sabeanz Coffee & Tea, where passion meets perfection in every cup. We are a premium coffee and tea brand dedicated to bringing you the finest single-origin coffees, expertly crafted blends, and exceptional teas from around the world.

Our Story
Founded with a love for artisanal craft and a commitment to quality, Sabeanz was born from the belief that great coffee and tea should tell a story. Each product in our collection is carefully sourced from renowned growing regions, roasted in small batches, and packaged with care to preserve peak freshness.

Our Commitment
We believe in transparency, sustainability, and building relationships with our growers. Our premium luxury approach means we never compromise on quality, from bean to cup. Every product is selected to deliver an exceptional experience that honors the origins and the people behind it.

What We Offer
• Single-origin coffees that showcase unique regional flavors
• Expertly crafted blends for balanced, complex profiles
• Flavored coffees for those who love a creative twist
• Sample packs to explore and discover your favorites
• Premium teas sourced from the world's finest gardens


Contact Us

Have a question, comment, or just want to say hello? We'd love to hear from you!

Email Us
For general inquiries: sabeanzcoffee@gmail.com

Response Time
We typically respond to all emails within 24 hours during business days (Monday-Friday, 9am-5pm CST).

Mailing Address
Sabeanz Coffee & Tea
Missouri City, 7118 Angel Falls, Texas
Missouri, 77459

Follow Us
Stay connected and join our community on social media for brewing tips, origin stories, new releases, and special offers.


Where is your coffee sourced from?

Our coffee beans are carefully sourced from premium single-origin farms across Ethiopia, Colombia, Brazil, and Guatemala. We work directly with farmers who share our commitment to quality and sustainability. Each origin offers unique flavor profiles, from the bright citrus notes of Ethiopian beans to the rich chocolate undertones of Colombian varieties. We visit our partner farms regularly to ensure ethical practices and exceptional quality standards are maintained throughout the growing and harvesting process.

How should I store my coffee to maintain freshness?

To preserve the optimal flavor and aroma of your coffee, store it in an airtight container in a cool, dark place away from direct sunlight, heat, and moisture. Avoid storing coffee in the refrigerator or freezer, as temperature fluctuations can cause condensation and affect the taste. Our resealable bags are designed to keep your coffee fresh for up to 2-3 weeks after opening. For the best experience, we recommend grinding beans just before brewing and purchasing quantities you can consume within a month of the roast date.

What roast level is best for my brewing method?


The ideal roast level depends on your preferred brewing method and taste preferences. Light roasts work beautifully with pour-over and drip methods, highlighting the coffee's origin characteristics and bright acidity. Medium roasts are versatile and excellent for drip coffee makers, offering balanced flavor with moderate body. Dark roasts are perfect for espresso, French press, and cold brew, delivering bold, rich flavors with lower acidity. Our product descriptions include brewing recommendations for each coffee, and our sample packs let you explore different roast levels to discover your perfect match.

Do you offer decaffeinated options?

Yes, we offer premium decaffeinated coffee processed using the Swiss Water method, which removes 99.9% of caffeine without using chemicals. This gentle process preserves the coffee's natural flavors and aromatic oils, ensuring you enjoy the same rich taste as our regular coffees. Our decaf options are available in both whole bean and ground varieties, sourced from the same high-quality origins as our caffeinated selections. Perfect for evening enjoyment or for those sensitive to caffeine who don't want to compromise on flavor.

What is the difference between single-origin and blended coffee?

Single-origin coffee comes from one specific region, farm, or estate, showcasing the unique characteristics of that particular terroir. These coffees offer distinct flavor profiles that reflect their origin's climate, soil, and processing methods. Blended coffees combine beans from multiple origins to create a balanced, consistent flavor profile year-round. Our master roasters carefully craft blends to highlight complementary notes and achieve specific taste objectives. Single-origins are ideal for those who enjoy exploring diverse flavors, while blends offer reliability and complexity that works well for everyday drinking.

How fresh is the coffee when it arrives?

We roast our coffee in small batches throughout the week to ensure maximum freshness. Your order is typically roasted within 48 hours of shipment, and you'll receive it within 3-5 business days of roasting. Each bag includes a roast date so you know exactly how fresh your coffee is. We believe coffee tastes best between 4-14 days after roasting, when the beans have had time to degas while still retaining their peak flavor. This commitment to freshness is what sets our coffee apart from supermarket brands that may sit on shelves for months.

What grind size should I choose for my coffee maker?

Grind size significantly impacts extraction and flavor. For espresso machines, choose extra fine grind. Drip coffee makers work best with medium grind, while French press requires coarse grind to prevent sediment in your cup. Pour-over methods like Chemex use medium-coarse grind, and cold brew needs extra coarse grind for optimal extraction. If you're unsure, we recommend ordering whole beans and grinding them fresh at home for the best flavor. Our customer service team is always happy to provide specific grind recommendations based on your equipment and preferences.

Are your products organic and fair trade certified?

Many of our coffees carry organic and fair trade certifications, which are clearly marked on each product page. We prioritize working with farms that practice sustainable agriculture and pay fair wages to workers, regardless of certification status. Our direct trade relationships often exceed fair trade standards, ensuring farmers receive premium prices for their exceptional quality beans. We're committed to transparency in our sourcing practices and provide detailed information about each coffee's origin, processing method, and the farmers who grew it. Sustainability and ethical sourcing are core values that guide every decision we make.

Can I subscribe to receive coffee regularly?

Yes, our subscription service ensures you never run out of your favorite coffee. Choose your preferred coffee, grind size, and delivery frequency (weekly, bi-weekly, or monthly), and we'll ship fresh-roasted beans directly to your door. Subscribers enjoy exclusive benefits including 10% off all orders, early access to new releases, and the flexibility to pause, skip, or modify deliveries anytime. You can easily manage your subscription through your account dashboard. It's the most convenient way to enjoy premium coffee while saving money and ensuring you always have fresh beans on hand.

Returns & Exchanges

What is your return policy?
We want you to love your coffee! If you're not satisfied, please contact us within 30 days of delivery and we'll work with you to make it right.

Can I return opened products?
Due to the nature of our products, we can only accept returns of unopened items. However, if there's a quality issue, please reach out and we'll resolve it.


Still have questions? Don't hesitate to reach out to us – we're always happy to help!